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FAQ
Product
Open the lid, pour hot water (90–100 °C) up to the mark on the cup, stir and wait 1 minute. No dishes to wash.
Yes. We buy dried vegetables, legumes and grains — drying itself preserves the product. There are no preservatives, flavourings, colourants, stabilisers or E-additives. Production is FSSC 22000 certified.
All products are plant based and contain no animal ingredients. Sweet Alive oatmeals use coconut milk, not dairy.
Depending on the product — from 12 % (sweet oatmeal) to 21 % (ALIVE mushroom cream soup). Exact nutrition facts are on each product page.
Delivery
Orders paid before 14:00 on business days ship the same day via Nova Poshta. Parcels usually arrive the next day.
Nova Poshta delivery is charged at the carrier's rates and paid on receipt. The minimum order on the site is 2000 UAH.
Payment
You can pay by card online, Apple Pay or Google Pay; companies can pay by invoice.
For partners
Yes, we supply retail chains (Silpo, Fora, NOVUS, VARUS and more), cafés, offices and gyms. Leave a request on the “For partners” page and we'll send prices and terms.
This page collects the questions we are asked most often — about the product itself, delivery, payment and partnership.
Preparation never changes: lift the lid, pour hot water at 90–100 °C up to the mark on the cup, stir and wait one minute. There are no dishes to wash. There are no preservatives either — drying keeps the food safe, not additives, so the ingredient list holds no flavourings, colourants, stabilisers or E-numbers.
Every recipe is plant-based and free of animal ingredients, and the sweet YUAMMY oatmeals use coconut milk rather than dairy, which matters for vegans and for anyone who is lactose intolerant. Protein ranges from 12 % in the sweet porridges to 25 % in legume soups with added protein; the exact figures are on each product page.
If your question is not answered here, write to us and we will add it to the list.